Customer Service Sales Rep

We are in search of Customer Service Representative for a great industry leading client in Wilmington.

Responsibilities include but not limited to:

•  Work with dedicated sales team to assist with pricing and availability of items as well as closing new business and maintaining existing accounts.  
•  Process sales orders received by telephone,  fax, salesperson, mail, e-mail, catalog.
• Handle other customer requests such as ship  date and delivery schedule.
• Process stock requests and monitor inventory  activity.
• Update all orders and review any open orders  that have not been processed.
• Request quotations via e-mail to the purchasing  department as requested by salesperson or customer.
• Request product samples via e-mail to the  purchasing department as requested by salesperson or customer.
• Update invoicing reports.

 The successful candidate should be a self-starter, strong  communicator, well-organized and detail oriented. A commitment to continuous  improvement is a must.